Refund Policy

All custom orders are made specifically for each customer. Once the design process, printing, or production has started, custom orders are non-refundable.

Design fees are non-refundable once design work has started. This fee covers the time, creativity, layout, and preparation used to create your custom design.

A proof or mockup may be sent before production. Customers are responsible for checking spelling, names, dates, photos, colors, wording, and layout before approving.

Changes requested after approval may require an additional fee. Once an item is printed, produced, or completed, changes may not be possible.